This summer Lynne Coughlin Samson will step down from her position as executive director of HelpHOPELive. In this post Lynne takes a look back at more than a decade of accomplishments, and also looks ahead to the future of our organization.
It’s hard to think of a time in history when new technology has changed the way we communicate so dramatically, and the transformation has been incredibly rapid. Over the past decade social media and mobile devices have presented many new opportunities to connect communities with patients and families who need help paying for uninsured medical expenses.
In keeping with the times, HelpHOPELive now applies new technologies to communication strategies to engage constituents and funders, maximizing the reach and success of every campaign. For example, in honor of National Donate Life Month in April we initiated the “Touched by Transplant” series, sharing stories from many patients we have supported. In May, we hosted our first ever live Twitter chat in observance of National Mobility Awareness Month.
For the past 12 years I have had the privilege and honor of guiding HelpHOPELive into this exciting new era. Our organization was founded with a clear vision – that no patient should be denied a lifesaving heart transplant due to an inability to pay for it. Today transplantation is a widely used treatment for end-stage organ failure, and other medical advances are helping thousands of people each year find life after serious illness and injury with prospects for improved health and function. But despite these advances, one thing hasn’t changed – the enormous out-of-pocket costs that can place a severe financial burden on patients during times of extraordinary need.
HelpHOPELive has grown to become the leader in community-based fundraising for people who need an organ transplant or experience a catastrophic injury or illness, providing more than $82 million in support to more than 7,000 families facing serious financial challenges due to medical expenses ranging from residential renovations and vehicle adaptations to home healthcare services and long-term therapy and rehabilitation.
Now is an ideal time to introduce new leadership and fresh ideas that will take HelpHOPELive to the next level in our goal to always be the strongest and most effective partner to help families in need. With supreme confidence and enthusiasm for where our organization is headed, it’s time for me to announce that I have decided to step down from my position as executive director.
During this period of transition, I want to reinforce that you have an important opportunity to remain involved in efforts to bring together communities in support of patients and families facing financial challenges related to a serious health crisis. Personalized service and compassionate professionalism will continue to drive HelpHOPELive’s mission as this organization expands its influence. I am sincerely grateful for your support during my tenure as executive director, and in the years ahead your contributions will continue to make it possible for HelpHOPELive to deliver even greater innovation and support in fundraising solutions for thousands of families in need.